Every Sentry issue, a Jira ticket. Automatically.
Sentry's built-in Jira integration only creates tickets automatically on the Business and Enterprise plans. Sentry Bridge brings automatic ticket creation — and two-way status sync — to the Sentry Team plan too.
Illustrative mock: a Sentry error titled "TypeError: Cannot read properties of undefined (reading 'auth_token')" automatically becomes Jira work item WEB-142, a Bug with High priority, linked back to the Sentry issue.
Everything you need to keep Jira in sync with Sentry
Automatic ticket creation
Every new Sentry issue in a mapped project opens a Jira work item with title, culprit, environment, release, level, counts, a stack excerpt and a link back to Sentry.
Deduplication
Repeat events never open duplicates: one work item per Sentry issue, or one per issue and environment.
Resolve and regression sync
Resolving or archiving in Sentry moves the Jira item to Done. A regression reopens it with a comment.
Two-way status sync with loop protection
Moving a Jira item to Done resolves the Sentry issue; moving it out of Done unresolves it. Loop protection keeps the two sides from bouncing.
Sentry issue panel
A panel on linked work items shows Sentry status, with a one-click "Resolve in Sentry" button.
Field templates
Required custom fields are filled from simple templates, such as customfield_10051={{environment}}.
Optional AI summary
Off by default. When enabled, Atlassian-hosted Forge LLMs add a one-sentence summary and likely cause — no third-party AI key involved.
Resilient to rate limits
Jira API calls retry automatically on rate limits and server errors, honoring Atlassian's Retry-After.
Deterministic, two-way synchronization
Three steps, the same way every time.
Sentry error
A new issue or alert fires in a mapped Sentry project.
Jira ticket
Sentry Bridge opens a Jira work item with the title, culprit, environment, release, stack excerpt and a link back to Sentry.
Two-way status sync
Resolving in Sentry moves the Jira item to Done; moving Jira to Done resolves Sentry. Regressions reopen the ticket.
Built to minimize what can go wrong
Encrypted credential storage
Your Sentry client secret and auth token are stored in Forge's encrypted secret storage, scoped to your Jira site.
Signed webhooks
Every webhook is checked with an HMAC-SHA256 signature, a ±5-minute timestamp window, and an installation id check.
Forge-hosted, no separate database
App code and data stay on Atlassian's Forge infrastructure. We don't operate our own servers or databases.
Admin-scoped configuration
Connecting Sentry is limited to Jira admins. Mapping individual projects is limited to project admins.
Sentry is the only egress
The only outside service the app talks to is Sentry: sentry.io and *.sentry.io.
No tracking
The app doesn't use cookies or analytics trackers, and doesn't sell or share personal data.
What you need
Jira Cloud
Any Jira Cloud site, with admin access to install apps.
A Sentry plan with internal integrations
A sentry.io organization on a plan that includes internal integrations, such as Team, Business or Enterprise. Self-hosted Sentry is not supported in v1.
About 10 minutes to set up
Create a Sentry internal integration, paste two values into Jira, and map a project.
Transparent, predictable licensing
Every plan includes the same features — automatic ticket creation, two-way sync, deduplication, field templates and optional AI summaries. Pricing scales only with the number of users on your Jira site.
Free for Jira sites with 1–10 users.
- Full feature set
- Free for Jira sites with 1–10 users
- Billed through the Atlassian Marketplace (planned)
For Jira sites above 10 users.
- Full feature set
- About $1 per user per month above 10 users
- Billed through the Atlassian Marketplace (planned)
Have a question about pricing or billing for a specific team size?
Email [email protected]Planned — subject to change. Final pricing will be shown on the Atlassian Marketplace listing.
Frequently asked questions
Answers pulled straight from how Sentry Bridge actually works — no spin.
Still have a question? Email support
Does it work on the Sentry Team plan?
Yes. Sentry Bridge is built specifically to add automatic ticket creation for Sentry plans — like Team — where Sentry's own integration requires a manual click for every issue.
Is self-hosted Sentry supported?
Not in v1. Sentry Bridge supports sentry.io (US) and regional SaaS hosts such as de.sentry.io. Self-hosted Sentry isn't supported yet.
How fast is the sync?
New Sentry issues usually appear in Jira within about 20–30 seconds, mostly Sentry's own processing time. Sentry → Jira status changes sync within seconds. Jira → Sentry changes usually take about 1–2 minutes, because Atlassian batches Jira event delivery.
What does the app have access to?
Only Sentry. The app's only outside network call is to sentry.io and *.sentry.io. There's no third-party AI provider and no other external service.
Will I get duplicate tickets?
No. Each Sentry issue maps to exactly one Jira work item, or one per environment if you choose that deduplication rule.
Who can configure the app?
Connecting Sentry is limited to Jira admins. Mapping individual Jira projects is limited to project admins.
Is the AI summary required?
No. It's off by default. When a Jira admin turns it on, Atlassian-hosted Forge LLMs generate a short summary — no third-party AI key or extra egress involved.
Connect your Sentry and Jira projects
Be the first to know when Sentry Bridge is available on the Atlassian Marketplace.
Sentry is a trademark of Functional Software, Inc. Jira and Atlassian are trademarks of Atlassian. Integration Yard is not affiliated with or endorsed by either company.